Top Business Solution is a renowned company that specializes in offering IT service management (ITSM) and customer relationship management (CRM) solutions to a vast clientele of over 1,000 enterprise customers. Its reach extends to more than 4,000 organizations worldwide. The array of solutions provided includes service desk, service asset and configuration management, change management, and problem management.
Additionally, Top Business Solution caters to the needs of its clients by providing help desk and customer service, sales force automation, contact management, and report development services. These cutting-edge solutions are internet-based and can be deployed as microservices, windows-based applications, or mobile applications. Moreover, they seamlessly integrate with various platforms, databases, and applications through API integration.
Top Business Solution's technology has been embraced by industrial, commercial, academic, and government organizations, with a notable focus on the banking and financial services industry. Founded in 1996, the company has remained dedicated to delivering top-notch ITSM, service desk, and CRM/SFA software. Their commitment extends to offering exceptional support services and materials to ensure utmost customer satisfaction and success in their IT investments.
Clients of Top Business Solution have witnessed significant returns on investment through increased revenue, heightened customer satisfaction, and improved tracking of IT incidents and investments.